If you have been using Wyze cameras for a while, you might have encountered an error code 90 while trying to connect the camera to Wi-Fi. This error code indicates that the camera is having trouble connecting to the internet. Don't panic; there are several ways to fix this problem quickly and easily.
Method 1: Check your Wi-Fi signal strength
The first thing you should do when you encounter error code 90 is to check the signal strength of your Wi-Fi. Wyze cameras need a strong and stable Wi-Fi connection to function optimally. If your Wi-Fi signal strength is weak, try moving the camera closer to the router or using a Wi-Fi extender to improve the signal strength.
If you have a lot of Wi-Fi devices connected to your router, try disconnecting some of them temporarily to free up bandwidth. This might help improve the signal strength and prevent error code 90 from occurring.
Method 2: Reset the camera
If checking your Wi-Fi signal strength doesn't fix the problem, try resetting the camera. To reset your Wyze camera, press and hold the setup button on the bottom of the camera until the status light blinks yellow. Release the button and wait for the camera to reset. Once the camera has reset, try connecting it to your Wi-Fi again. This usually solves the problem.
If resetting the camera doesn't work, try power cycling both the camera and the router. Turn off both devices, wait for a few minutes, and turn them back on. This often helps clear any connectivity issues and allows the camera to connect to your Wi-Fi without any problem.
Method 3: Upgrade your firmware
If you are still encountering error code 90 after trying the first two methods, you might need to upgrade your camera's firmware. Wyze regularly releases firmware updates that fix bugs and improve camera performance. To upgrade your camera's firmware, open the Wyze app, go to the camera settings, and select the firmware upgrade option. Follow the on-screen instructions to upgrade your camera's firmware to the latest version.
If you don't see the firmware upgrade option in the app, you might need to contact Wyze customer support for assistance. They will help you troubleshoot the problem and upgrade your camera's firmware if necessary.
Method 4: Contact Wyze customer support
If none of the above methods work, you might need to contact Wyze customer support for further assistance. They will guide you through the troubleshooting process and help you fix the problem. You can contact Wyze customer support through their website or the Wyze app.
In conclusion, error code 90 can be frustrating, but it doesn't have to be a major problem. With the above methods, you can easily fix the problem and get your Wyze camera back online. Remember to keep your camera's firmware up to date and check your Wi-Fi signal strength regularly to prevent future connectivity issues.
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